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Frequently Asked Questions
What is your shipping and processing policy?
Please allow us 7-10Â business days (10-14 business days during Holiday season)Â to process and ship your order. All of our products are hand-curated and made with love-we want to give each item some TLC.
How can I get in touch for service questions?
Please send your questions and concerns to info@janaeesaisquoi.com. We will respond within 24hrs.
What is your return policy?
Due to the nature of our products we are unable to accept returns. However, we do value our customers and we will do whatever we can to make it right.
What payment methods do you offer?
We accept all major credit cards and PayPal. We are currently only taking orders and payments through our online store.
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